Following communications shared by NHS England and NHS Improvement (NHSEI) on 13 January 2022, it has been agreed for a temporary exceptional circumstance arrangement to come into place in response to the Omicron wave. These arrangements are in addition to the usual adverse events (force majeure) process and are designed to provide a further safety net for practices. The exceptional circumstances arrangements will specifically offer protection for individual members of practice staff who are advised to self-isolate or are unable to work as a direct result of COVID-19 illness, resulting in loss of patient care.

To ensure consistency, our Provider Assurance Dental team will be supporting regional commissioning teams with the process. Contractors are asked to submit annex 1 along with all supporting evidence to [email protected], copying in your regional commissioner for information purposes.

Please read NHSEI's dentistry and oral health update for more information.
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